By questioning the assumption that we design website homepages first and actually writing them last we can reduce the number of do-overs and produce a far more powerful business selling tool.

While web designers are big on UI and UX and all the other user-focussed acronyms, it seems that this process gets left behind at the most important stage of the client/designer relationship - the proposal.

You've got the phone call. Or email. Your client would like to move their website to another provider. Or worse, they've had a whole new website developed and want to shut your creation down. Your client, whom you've spent many hours working alongside to create a site that they asked for, exactly to specification, plus gave a lot more, has not just left you, they've built an entirely new site with someone else, without you knowing! Without asking you to help first!

Why charging by the hour is a fallacy that service businesses need to escape from if they are ever going to grow.

How looking at your business model can completely change an industry and lead to success. We're talking about Nespresso.

Whether it's for budget purposes or that you want full control of your website, here are some tips to help you through the process.